Terms & Conditions

Terms & Conditions

Effective Date: September 12, 2025

By accessing or using primesoft.com.sg (the "Site") or our software products (e.g., Door Guard app, the "Services"), you agree to these Terms & Conditions ("Terms"). If you do not agree, do not use the Site or Services. These Terms form a binding agreement between you ("User" or "you") and Primesoft Pte. Ltd. ("Company," "we," or "us"), a Singapore-registered company (UEN:202537341C).

1. Acceptance of Terms

• You must be at least 18 years old to use the Site or Services. By using them, you confirm you meet this requirement.

• We may update these Terms at any time. Continued use after changes constitutes acceptance. Check periodically for updates.

2. Description of Services

• The Services include digital software downloads/subscriptions (e.g., Door Guard app for home security via local processing on your device).

• Sales channels: Direct via Site (e.g., Stripe payments) or app stores (App Store/Google Play).

• Products are in development stage; features may change. No guarantees on availability or performance.

3. License Grant

• We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal or internal business purposes.

• Restrictions: No reverse engineering, copying, modifying, or distributing the software without permission. For app store purchases, additional platform terms apply.

4. User Accounts and Subscriptions

• To subscribe, create an account with accurate information. You are responsible for account security and activity.

• Subscriptions: Monthly auto-renewal (e.g., SGD 4.99). Cancel anytime via account settings or app store. No refunds after billing cycle starts, except as per Refund Policy.

• Payments: Processed securely via Stripe (Site) or app stores. You authorize recurring charges.

5. Intellectual Property

• All content, software, and materials on the Site/Services are owned by us or licensors, protected by Singapore copyright/trademark laws.

• You retain ownership of your data, but grant us a license to process it as needed for Services (per Privacy Policy).

6. User Conduct

• Use Services lawfully; no harmful actions (e.g., viruses, spam, unauthorized access).

• For Door Guard: Use for personal home security only; avoid public areas to prevent privacy issues (as per DPIA).

7. Data Protection

• We handle personal data per our Privacy Policy (linked), compliant with PDPA. Contact our DPO at info@primesoft.com.sg for queries.

8. Disclaimers and Warranties

• Services provided "AS IS" without warranties. No guarantees on accuracy, reliability, or fitness for purpose, especially in dev stage.

• We disclaim liability for app store issues or third-party services.

9. Limitation of Liability

• To the extent permitted by law, our liability is limited to the amount paid for Services in the last 12 months (or SGD 100 if free).

• No liability for indirect, consequential, or punitive damages (e.g., data loss, business interruption).

10. Indemnification

• You indemnify us against claims arising from your misuse of Services or breach of Terms.

11. Termination

• We may terminate/suspend access for breaches without notice.

• On termination, cease use; subscriptions end, no refunds for partial periods.

12. Governing Law and Disputes

• Governed by Singapore law. Disputes resolved in Singapore courts.

• Contact info@primesoft.com.sg for informal resolution first.

13. Miscellaneous

• Force Majeure: No liability for events beyond control (e.g., natural disasters).

• Severability: Invalid provisions don't affect others.

• Questions? Email info@primesoft.com.sg.

By using our Site/Services, you accept these Terms.