Version: 1.0 | Effective Date: 06/03/2026

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PRIMESOFT PTE. LTD. (hereinafter referred to as “we”, “us”, or “PRIMESOFT”) provides the CyberShieldAI application (the “App”). By downloading, installing, or using the App, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and agree to be bound by these Terms of Service.

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1. Acceptance of Terms and Integration with Privacy Policy

Your use of the App constitutes acceptance of these Terms of Service and our Privacy Policy (accessible via In-App Settings > Policies), which is incorporated herein by reference. If you do not agree, please uninstall the App immediately and cease all use.

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2. Scope of Use and Restrictions

The App is intended solely for private home networks. It is strictly prohibited to monitor public networks (e.g., public Wi-Fi, commercial networks, shared hotspots, or any networks not under your exclusive private control). Any such use may result in privacy infringements or legal violations under applicable laws (including PIPL, GDPR, PDPA, CCPA/CPRA, and computer misuse statutes), and you bear full responsibility and liability for any consequences.

All monitoring features are disabled by default. Monitoring begins only after you manually activate “Start Monitoring”.

You are solely responsible for ensuring compliant use and for any misuse or violation of these restrictions.

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3. Network Monitoring Features

The App performs real-time on-device monitoring of network traffic data (e.g., IP addresses, ports, and packet features) using local machine learning for anomaly detection.

No network traffic data is stored. Processing occurs solely in the app’s designated local memory on your device and is discarded immediately after real-time analysis.

If you voluntarily enable notifications or automatic updates, the app may collect device identifiers and anonymized usage statistics solely for app improvement. These are processed locally with no transmission to any servers.

All data is encrypted and stored (where temporarily needed for real-time processing) in the app’s designated local memory on your device. No data of any kind is uploaded to the cloud or transmitted to any third party.

If monitoring is not activated, no data processing occurs. You may delete any optional usage data at any time via app settings.

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4. User Rights and Withdrawal of Consent

At any time, go to App Settings > “One-Click Withdraw All Consents” (which immediately withdraws consent, stops all monitoring, permanently deletes any optional usage data, and uninstalls/deletes the App from your device) or contact us as described below.

Upon withdrawal via the in-app feature, the App ceases all processing, deletes all data, and is permanently removed from your device (irreversible action)

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Rights under GDPR, PDPA, PIPL, CCPA/CPRA include access, correction, deletion of personal data, withdrawal of consent, and opt-out of sales/sharing (note: this App does not sell or share data for commercial purposes). To exercise these rights, contact info@primesoft.com.sg. We will respond within 30 days (or as required by applicable law), free of charge.

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5. Disclaimer and Limitation of Liability

The App is provided “as is” and “as available.” We do not guarantee 100% accuracy, reliability, or freedom from false alarms, interruptions, or errors in anomaly detection.

To the maximum extent permitted by applicable law, we (and our affiliates, officers, directors, employees, and agents) disclaim all liability for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to privacy breaches, data loss, or missed detections.

Violation of these Terms may result in immediate suspension or restriction of features, or other remedies at our discretion.

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6. Governing Law and Updates

These Terms are governed by the laws of Singapore, without regard to conflict of law principles. Any disputes arising out of or in connection with these Terms shall be submitted exclusively to the courts of Singapore.

We may update these Terms from time to time. For material changes, we will provide notice in the App. Your continued use after such notice constitutes acceptance of the updated Terms.

Additional Notes for Specific Regions

• EEA Users: These Terms do not affect your mandatory rights under GDPR.

• California Residents: Your rights under CCPA/CPRA apply as described in the Privacy Policy.

• China Users: Processing complies with PIPL requirements.

• Singapore Users: Complies with PDPA.

Contact Us: info@primesoft.com.sg

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7. Miscellaneous

Force Majeure: We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, fire, flood, strikes, or failures of internet or telecommunications services.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be reformed to the minimum extent necessary to make it enforceable.

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and PRIMESOFT regarding the App and supersede all prior understandings.

No Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Questions or Concerns: If you have any questions about these Terms, please contact us at info@primesoft.com.sg.

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By downloading, installing, or using the App (or accessing any related services), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.